www.thee-cigshop.co.uk is a site operated by The E-cig Shop with legal status The E-cig Shop Ltd
We are registered in the UK under company number 0841319 and with our registered office at 390 Derby Road, Chesterfield, Derbyshire S40 2EU.
Our main trading address is 390 Derby Road, Chesterfield, Derbyshire S40 2EU.
Our VAT number is GB162327817.
Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfilment.
If you sign up to our newsletter we may use your email address to send you information about products or services.
You can opt out of these at any point and you can ask for personal data to stop being recorded at any time.
Disclosure of personal data
We may disclose your personal data:
• to other companies within our group
• if we sell our business
• to agents and service providers
• In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.
We may also disclose aggregate statistics about visitors to our website in order to describe our services to prospective partners, advertisers or sponsor and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
Customer privacy rights
If you are concerned about your data, you have the right, subject to the payment of a small fee to request access to personal data which may hold or process about you.
You must be 18 years of age to purchase any of The E-cig Shop’s products. The E-cig Shop reserves the right to cancel any transaction where it has reason to believe the purchaser is either below the required legal age.
The E-cig Shop actively encourages people to avoid taking up a nicotine habit. If you are not currently a smoker then please do not buy any of our products.
Right to cancel
You have the right to cancel the purchase of any goods without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) within 7 days of cancelling the contract.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancelation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
Goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly ie, e-liquid
All notices you send us must be sent to the contact details on this site www.thee-cigshop.co.uk/contact. We may give notice to you at either the email or postal address you provide to us when making a purchase. [Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.] In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressee.
These terms are governed by English law. Any contract for the purchase of goods from this site and any dispute or claim arising out of or in connection with any such contract will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.